Network Status News & Information

We regret to inform you that one of our storage servers is currently experiencing technical difficulties.

Our team is fully aware of the issue and is actively working on a fix to restore normal operations as quickly as possible.

We understand the inconvenience this may cause, and we sincerely apologize for any disruptions you may be facing. Please rest assured that resolving this matter is our top priority.

We will keep you updated on the progress, and we appreciate your patience during this time. Thank you for your continued support and understanding.

If you have any urgent concerns or questions, please don't hesitate to reach out to our support team at support@servarica.com

We would like to inform you that we will be conducting network maintenance this Thursday, July 4th, between 6 PM and midnight EST .

Your VPS(s) will be inaccessible for 2 hours or less within that time window (the VMs will not reboot).

We are replacing the old switches in your VPS rack to ensure all switches are from the same vendor, which will enable extra features and improve performance.

If you have any questions, please send an email to support@servarica.com

Thanks,

servaRICA

We regret to inform you that one of our storage servers is currently experiencing technical difficulties.

Our team is fully aware of the issue and is actively working on a fix to restore normal operations as quickly as possible.

We understand the inconvenience this may cause, and we sincerely apologize for any disruptions you may be facing. Please rest assured that resolving this matter is our top priority.

We will keep you updated on the progress, and we appreciate your patience during this time. Thank you for your continued support and understanding.

If you have any urgent concerns or questions, please don't hesitate to reach out to our support team at support@servarica.com

We regret to inform you that one of our NVMe Servers is currently experiencing technical difficulties.

Our team is fully aware of the issue and is actively working on a fix to restore normal operations as quickly as possible.

We understand the inconvenience this may cause, and we sincerely apologize for any disruptions you may be facing. Please rest assured that resolving this matter is our top priority.

We will keep you updated on the progress, and we appreciate your patience during this time. Thank you for your continued support and understanding.

If you have any urgent concerns or questions, please don't hesitate to reach out to our support team at support@servarica.com

Issue affecting a number of storage plans.

We are facing an issue on one of our storage server that keep storage VMs. A number of such VMs are affected.We are working on this and will provide updates on the status of the issue.

Update:

The issue has been resolved. We monitor the situation to make sure everything works as it should

ServaRICA Support

We will be moving data from primary storage to secondary to increase performance on server. During the maintenace small interruptions may be noticed.

10/05/2022 01:56 Maintenance has been started

10/05/2022 03:56 Maintenance has been completed. No downtime was observed

09/05/2022 15:40 A reboot is needed to be performed at Maxi Cpanel server.A downtime of about 10 minutes is expected.

09/05/2022 15:50 Maintenance has been completed

ServaRICA

We will be performing a reboot on our shared Cpanel server Maxi for maintenance purposes

Updates:

Maintenance has been completed.

We are having routing issues on our IPv6 IPs. We are investigating it.

We are conducting emergency maintenance on one of our NVMe servers.

Inconvenience regretted

One of our storage servers got rebooted, and some VMS affected we are fixing it.

OS disk on SLV05 was dead

All vms were recovered on new OS disk

and all vms are up and running fine

Hi,

We will perform routine upgrade to our servers which hosts SAN plans, Linux/Windows Special plans and Some of our Storage plans, from 6:30AM EST to 12:30PM EST On this time frame some of the VMs may go offline for few minutes as part of the upgrade process Thanks!

servaRICA Team

Hi

We are doing routine upgrade to your storage servers and some had issues while upgrading and was forced to reboot 

all vms on those affected servers will be up in 30 min 

Thanks

The node has networking issue and unfortunately the only way to fix it required rebooting

All VMs up and running 

only handful of VMs where rebooted due to this issue

Dear customer,


Please be advised that our uplink provider will do maintenance from: 03-28-2017 22H00 EDT au 03-29-2017 4:00AM EDT.


During that period the connection to our servers will be disconnected from 30 to 60 minutes. All the servers including our website servarica.com will be down for 30 to 60 minutes during that period.


We are sorry for the inconvenience this may cause you.

If you have any questions or concerns, Please contact us.


-servaRICA Team

One of our server got rebooted due to misconfiguration which doing server upgrade.
All the VMs on that server got rebooted.
All VMs on that server are up and running now

Hi All

One of the servers rebooted itself due to misconfigured ntp server.
in xenserver pools if one of the servers is out of sync the pool will force restart it as protection action.

The issue has beenfixed and we are monitoring the situation


Thanks

Hello,

The maintenance window is finished and all VMs were intact except for 7 VMs that has been shut down and rebooted

Unfortunately the servers where in non-stable state after the upgrade so we restored the last working version.

We will relook into the issue and update you when needing new maintenance window

Thanks

servaRICA Team

Dear servaRICA Customers,

Today at night we will do rolling update to most of our infrastructure.

The update is not service affecting update . So your VMs should be running normally.

Impact could be
1- you will have a downtime if your VM is not using latest Xenserver tools 
2- the performance of All VPSes will be a little bit affected as we will migrate the VMs to less number of servers to do the update

if you have any question please let us know

Thanks
servaRICA Team

Hi All,

The network is unstable currently

we are working on the issue and should update you once resolved

update: the issue has been resolved after 3 hours of network unstability
Thanks

servaRICA Team

Hi

it seems one server went down and is back up,

we are looking for the root cause of the issue and will update this post later

all vms should be back up in 10 minutes from now

Thanks

Hi

We are planning to do maintenance window that will affect some of our users

The total maintenance window is 4 hours but your VPS should not be unreachable more than 2 hours.
The maintenance will start Saturday 1/3/2014 10:00 PM EST and should finish in Sunday 2:00 AM EST 2/3/2014.
Our website and client area should be up and running during the maintenance.

Unless we face issues related to your VMs we will not reboot your VM during the maintenance window (your VM will just loose connectivity during the window due to it being in suspended state)

By the way, We strongly recommend that you follow our pages in either Facebook or twitter or both at the following links
https://twitter.com/servarica
https://www.facebook.com/pages/ServaRICA-VPS-Hosting/132639476855419

We will announce When the maintenance is over by posting to Facebook, Twitter and announcement section of our client area.

Thanks

servaRICA team