The issue is fixed and the VMs are back online.
We are facing issues with one of the Storage servers. We're looking into the issue.
Some of the Storage VMs will face downtime for 30 min max.
If you are facing any issues, please contact us at firstname.lastname@example.org
The Two-factor authentication for the client area is now enabled.
Please check our Knowledge base to know how to enable it.
We are happy to inform you, that the migration to the new Datacenter is completed.
All the services are back up again.
We have moved significant numbers of servers already to the new Data Centre.We couldn't complete the move yesterday due to bad weather.The remaining servers will be moved today starting 10AM EST.As already communicated the Downtime will be approx 5 hours for Storage and Hosting plans.2 to 3 hours for NVMe and SSD plans.If you have anymore ... Read More »
The emergency maintenance on the NVMe server is completed.
All the VMs are up and running.
Thanks for your patience and support.
We are conducting emergency maintenance on one of our NVMe servers.
Dear Valued Customer, We would like to inform you that we will be performing a network maintenance regarding our bandwidth. This the maintenance window is scheduled to be executed on Friday, August 30th. Based on a recent reliability issue with our network, we are adding an additional redundant path and the topology on our ... Read More »
Dear Customer, Please be advised we will be performing an electrical upgrade in one of our server rack and downtime is not expected, but could happen if there is any issue. During this window, Some of the Storage and SSD plan VPS may go offline. If you have any request or problems to report during the maintenance window, please open a ticket ... Read More »